Bills

It stands for Meter Point Reference Number and is an 11-digit number that is the unique identifier of your connection to the electricity network. MPRNs are shown on electricity bills.

October 9, 2021

What’s MPRN?

It stands for Meter Point Reference Number and is an 11-digit number that is the unique identifier of your connection to the electricity network. MPRNs are […]
October 9, 2021

What’s GPRN?

That’s the Gas Point Reference Number which is a 7-digit number that is the unique identifier of your connection to the gas network. GPRNs are shown […]
October 9, 2021

Where do I find the serial number of the meter?

On electricity meters, the serial number is usually on the front, next to a barcode. On gas meters, the serial number is usually on the front. […]
October 9, 2021

How long are meter readings valid for?

Electricity and gas meter readings are valid for 3 days only. If the reading is older than 3 days, the account may be set up based […]
October 3, 2021

What happens if meter readings are estimated?

Estimated readings can mean that the previous tenant or the landlord gets an incorrect closing bill. We always advise that you take a photo of the […]
October 3, 2021

Will a debt on a previous utility bill affect the new tenant or landlord?

No – the debt remains with the person who was named on the account, not the property. It is up to the utility to chase that […]
October 3, 2021

What does EAB stand for?

EAB means the Estimated Annual Bill. It is a way for customers to be able to compare and contrast tariffs between electricity suppliers.  It is designed […]

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