Moving Made Simple –
A Helpful Checklist for Address Changes

For most people who live ordinary urban or suburban lives, moving house is among the most stressful things to do. Aside from the logistical challenges of packing up and transporting your belongings to another location, you also have to deal with the emotional stress of growing accustomed to that new place, turning it into a house that you and your family can call home.

A How-to Guide on how to Set up Utilities in Your New Home

You are going to enjoy your new home very much but you will need the utilities set up first. People move for different reasons. Maybe you were promoted and are starting your dream job. Has the working-from-home option motivated you to move to the countryside? Or are you moving closer to family? Utilities must be switched, or a new account opened if you are living on your own for the first time.

How To Compare Gas and Electricity Prices in Ireland

There is one thing you have control over, and that is getting a gas and electric comparison. You must be wondering, are there still cheap energy suppliers out there? Gas and electricity prices keep going up, and it takes money away from trips with the family or a night out with friends. The reality is that the cost of living seems to be increasing faster than your earnings. See if you can cut on your energy costs.

October 9, 2021

What’s MPRN?

It stands for Meter Point Reference Number and is an 11-digit number that is the unique identifier of your connection to the electricity network. MPRNs are […]
October 9, 2021

What’s GPRN?

That’s the Gas Point Reference Number which is a 7-digit number that is the unique identifier of your connection to the gas network. GPRNs are shown […]
October 9, 2021

Where do I find the serial number of the meter?

On electricity meters, the serial number is usually on the front, next to a barcode. On gas meters, the serial number is usually on the front. […]
October 9, 2021

How long are meter readings valid for?

Electricity and gas meter readings are valid for 3 days only. If the reading is older than 3 days, the account may be set up based […]
October 9, 2021

What if I can’t login to my portal?

First try clearing the cookies on your internet browser – that usually does it. But if it doesn’t, just contact our Support Team here or call […]
October 9, 2021

How do I access support?

The easiest and quickest way is through your portal. Just log in to your portal, click “Support”, then click on the “Create New Case” button and provide […]
October 9, 2021

What if I can’t complete a switch on the portal?

Chances are, one of the mandatory fields hasn’t been completed – all fields marked with an asterisk (*) are mandatory. If that’s not it, check that […]
October 9, 2021

How do I know my switch has been uploaded successfully?

If your switch has been uploaded successfully, you will get a confirmation email within 8 business hours of the upload. If the switch hasn’t gone through […]
October 9, 2021

Can I backdate accounts?

Accounts can be backdated if the switch is with the same supplier. To ask for a backdated account, log in to your portal, click “Support”, then […]

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