Frequently Asked Questions


Once a new tenant or purchaser switch has been uploaded to Property Button from an estate agent’s portal, we check what electricity, gas, broadband, TV, phone and waste services are available at the new address and recommend the best options for their needs and their budget. Then we send them a welcome email and a link to log in to their personal portal on our platform, where they can click on the options we’ve selected for them and get set up in minutes. They will also get a confirmation email from each supplier that they choose.
We’ll need to give you login details for your own portal where you can upload new tenant and purchaser switches. To see a demo or to get your login details, contact us here or call us on 01 969 6091.
Yes, we can switch utilities without bank details. Login to your portal and upload the switch details as normal but just skip the bank details parts – they’re not mandatory.
It is completely secure. All data and information are securely encrypted, stored in the EU and fully compliant with all the data protection legislation in both Ireland and the UK. Property Button is a registered Data Controller in both the UK and Ireland under the relevant Data Protection Acts.