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Frequently Asked Questions
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What do Property Button do?
Property Button help tenants set up their utilities in their new homes. We make moving easy.
How did Property Button get my details?
Property Button works with your letting agency or local authority. They have sent us your details, that you have agreed to beforehand.
How does this work?
You answer a few profiling questions so we can find the best plans for you. If you decide not to use the app, our Move In Experts will be in contact to assist you.
What companies do you work with?
Energy - SSE Airtricity, Bord Gais, Electric Ireland, Energia and Pinergy
Broadband - Virgin Media, Vodafone, Eir, Pure Telecom
Waste - Greyhound, Panda, City Bin and Thorntons
How much does this service cost?
We offer our expert knowledge and assist with the set up of the service completely free of charge.
How long does set up take?
Usually the switchover takes up to 2 weeks for it to be fully approved. In 98% of cases there will be no loss of supply, in fact you won't even know it has changed providers. Thats is why we recommend to do it as soon as possible.
Why do I not have electricity?
The first go to is
is there a prepay meter at the property and has the credit run out? (below for more information on Prepay meters)
Is there a fuse board issue?
I have a prepay meter and I want to deactivate it?
After selecting a plan, you can reach out to the prepaid company and inform them that you're a new tenant who prefers not to utilize their service. Request the deactivation code from them (even if they attempt to entice you with credit, remain strong and don't be swayed!)
Waste - Why can"t I buy waste?
We only service certains areas in Dublin, Meath, Kildare, Galway and Wicklow.